Forward of another paying assessment, the evaluate located possibility with the DVLA to develop a sturdy efficiency strategy, aligned to its corporate vision and strategy and to focus on a minimum performance conserving across its entire cost foundation of five% more than three several years.
Even though DM licensing is a relatively small Component of DVLA’s business, its assessment of a citizen’s Health to drive has a significant impact on people today’ social and financial wellbeing.
The Board and Section to own adequate opportunities to exercise sturdy scrutiny from the identification and administration from the strategic threats to providing DVLA’s new company approach. Supporting proof
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The review obtained comments through the sponsor staff, DfT coverage teams, and also other govt departments (together with HMT) that asks were often made from DVLA:
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DVLA to think about if its workforce strategy is aligned to and supports supply on the vision and standard of ambition set out in The brand new corporate strategy and Performing in direction of headcount rationalisation in which achievable through efficiencies, digitisation and dealing practices to go with authorities technique.
DVLA is Functioning carefully with DfT to reduce this force, having said that a long-term solution is required.
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DfT and DVLA to prioritise digital provision of the DM service, thinking about the two close to term steps and people dependent on structural changes as discovered as a result of the process audit (4.
With The present corporate tactic resulting from expire this yr, the review viewed as this for being a great option for the new Board to:
greater utilization of AI method improvement and an aligned workforce approach, in addition to from estates and deal management
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